Privacy Policy

At LSM, we value you and the protection of your personal information, and we want you to feel good about how we’re collecting and using your information. The following will outline the information that we may collect from you and how we use that information:

Information Acquisition

LSM reserves the right to collect your non-personal information, such as your domain name and IP address. The only personal information that we may collect in this case is the IP address that you use to access the LSM site. Through this IP address, we may also research which Internet browser(s) you use, which operating system you use, which way you found our website, and which of our web pages you have visited. We will also collect any information that you provide to us regarding our website or our services.

Information Use

We mainly use this information to improve our agency’s service quality and communication.  For example, the information we collect will be used to evaluate and improve our services and website, to communicate new information to our clients, and to provide the best customer service. Our agency may email you to announce future specials, new services, and/or changes to this privacy policy.

Information Security

We protect the information submitted to us by following accepted digital marketing standards, which includes standards that ensure online and offline safety. When we collect sensitive information such as credit card data, the information is encrypted and transmitted. Transmission safety is verified by either a closed “lock” icon at the bottom of the web browser or “https” at the beginning of the address of the web page.

We encrypt your personal information to protect you during online transfers, but we also protect your information offline. The employees who need the information for a specific task, such as billing or customer service, are the only ones who have access to your personal information. Additionally, we keep any computers or servers used to store personally identifiable information in a secure environment.

Sharing Policy

We refuse to sell or share personal information and/or IP addresses, unless required by law or in the good-faith belief that it is necessary to share the information. Circumstances in which we reserve the right to share your information include:

  • To cooperate with investigations of unlawful activities by conforming to the law and/or by complying with any legal process given to our company
  • To identify anyone who may be violating the law, violating client rights, or misusing our website/software
  • To protect and defend our website and our software rights

Please remember, whenever you voluntarily share personal information online, such as through e-mail, discussion boards, or social media, that information may be collected and used by other companies. Therefore, if you post personal information in a way that can be accessed by the public, you may receive unsolicited messages from other companies. You are the only one responsible for keeping your personal information private. Please be mindful of what you share online.

Cookie Usage

The LSM website uses “cookies,” which are pieces of data collected when you visit our website. Cookies help us improve your experience within our site, and they allow us to identify repeat visitors. For example, cookies allow our client dashboard website to recognize your username/password combination so that you do not have to enter a password every time you access our dashboard. This saves you time while on our site. We also use cookies to track and target your interests, which also enhances your experience on our site. Cookie usage does not share any personally identifiable information on our site, so your information stays private.

Site Links

The LSM website may contain links to other websites. Know that we are not liable for the other websites’ privacy practices. When you leave our site, be aware of other sites’ privacy policies, and be sure to read the privacy statements of any other website that collects personal information.

Surveys & Contests

LSM may occasionally request information through surveys or contests. You do not have to participate in these surveys or contests, so if you participate, you volunteer to disclose requested information. This information may include contact information, such as name, email address and shipping address, and demographic information, such as zip code and age. Clients’ contact information will be used to notify winners and award prizes. Survey information will be used to monitor or improve the LSM website.

User Consent

By using LSM’s website, www.localsearchmasters.com, you agree to our information acquisition and use included in this policy. If we changes our Privacy Policy at all, changes will be added to this page. Be sure to revisit this page frequently so that you can stay up-to-date on our Privacy Policy. If changes are made, please review the new Privacy Policy to ensure that you agree with our practices and procedures.

If you feel that LSM is violating this Privacy Policy, call us at (615) 387-9156. Thank you!